Manage Customer Groups

In this document, you’ll learn how to manage customer groups, including customers in these groups.

Create a Customer Group

To create a customer group:

1. Go to the Customers page.
2. Choose the Groups headline.
3. Click on the New Group button.
4. In the pop-up that opens:
   1. Enter a title for the group.
   2. Under Metadata, you can optionally attach custom data to the customer group as key-value pairs. This is mostly useful for technical teams and developers.
5. Once you’re done, click on the Publish Group button.

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View Customer Group Details

To view the details of a customer group:

1. Go to the Customers page.
2. Choose the Groups headline.
3. Click on the name of the group you want to view.

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Edit a Customer Group

To edit a customer group:

1. Go to the customer group’s details page.
2. Click on the icon at the top right of the first section.
3. Click on Edit in the dropdown.
4. In the pop-up that opens:
   1. You can change the title and existing metadata of the group.
   2. Under Metadata, you can optionally attach custom data to the customer group as key-value pairs. This is mostly useful for technical teams and developers.
5. Once you’re done, click on the Edit Group button.

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Manage Customers in a Group

View List of Customers in a Group

To view the list of customers in a customer group:

1. Go to the customer group’s details page.
2. Scroll to the Customers section. You’ll find all customers that belong to this customer group in this section if there are any.

Add Customers to a Group

To add customers to a customer group:

1. Go to the customer group’s details page.
2. Click on the “Edit customers” button at the top right of the Customers section.
3. Check the box next to every customer you want to add to the group.
4. Click on the Save button.

Remove a Customer from a Group

Info

Removing customers from a customer group doesn't remove the customers from your store.

To remove customers from a customer group:

1. Go to the customer group’s details page.
2. In the Customer section, click on the icon next to the customer you want to remove from the group.
3. Click on “Delete from the Group” from the dropdown.

Remove Multiple Customers from a Group

Info

Removing customers from a customer group doesn't remove the customers from your store.

To remove more than one customer from a customer group at the same time:

1. Go to the customer group’s details page.
2. Click on the “Edit customers” button at the top right of the Customers section.
3. Uncheck the box next to every customer you want to remove from the group.
4. Click on the Save button.

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Delete Customer Group

Warning

Deleting a customer group cannot be undone.

To delete a customer group:

1. Go to the customer group’s details page.
2. Click on the icon at the top right of the first section.
3. Click on Delete from the dropdown.
4. Confirm deleting the customer group by clicking the “Yes, delete” button in the pop-up.